After spending the last ten years on what seemed like the brink of extinction, the travel service industry is making a rousing comeback. As travel becomes more and more difficult, unpredictable, and arduous, travelers who moved away from travel agents in favor of self-service internet booking are rediscovering the true value of a good travel agent, and returning in droves. Benefits of using a travel agent Help when things go wrong. Many internet customers complain that when problems arise - even common situations like missed flights or lost hotel reservations - there is no one to help. A good travel agent is available 24/7, and has the expertise (and often the connections) to quickly take care of problems as they arise, removing the burden from the traveler. Time savings. The sheer number of on-line booking companies means that it may take hours to find the best deals on your own. One quick call... (Read more!) Finding a good travel service professional Ask your traveling friends for recommendations, and ask agencies for a list of current clients that you can contact. Check their credentials. Look for the CTC (Certified Travel Counselor) professional certification, typically displayed on business cards and in the storefront window. The CTC certification is awarded to those who have at least... (Read more!) Click to read the full "How (and why) to Choose a Travel Agent" article! (This article from the Magellan Travel website, www.magellans.com)